Help centre
FAQs
Answers about our menu, dining, deals, delivery and more — straight from Mill Road.
Menu And Food Quality
16 answers
What are the most popular dishes at The Grill Peri Peri?
Customer favourites include the Peri Peri Chicken, smash burgers, lamb chops, and wings. Our wings are known for being crispy and full of flavour, while the smash burgers are a standout for many.
What flavours of Peri Peri sauce are available?
We offer a variety of sauces to suit all spice preferences. Our flavours include mild, lemon herb, hot, and extra hot. If you like something different, try our mango and lime sauce for a sweet and tangy twist.
Can I customise the spice level of my food?
Yes, you can adjust the spice level of many dishes. We offer mild to extra hot levels of heat to cater to different tastes. Just let us know your preference when ordering.
Are there vegetarian or vegan options available?
Yes, we have a selection of vegetarian options such as our Halloumi burger and veggie burgers. We’re also happy to accommodate vegan preferences—just inform us when you place your order.
How are the portion sizes at The Grill Peri Peri?
Our portion sizes are generous, as noted by many of our customers. Whether you’re ordering a main meal or a combo, you’ll find the portions sufficient for a satisfying meal.
Are the burgers and meals made fresh to order?
Yes, all our meals are made fresh to order. This ensures that every dish, whether it’s our smash burgers, grilled chicken, or sides, is prepared with the highest level of care and quality.
Does The Grill Peri Peri offer gluten-free options?
While we don't specifically advertise gluten-free items, some of our dishes may be suitable for gluten-free diets. We recommend asking our staff about gluten-free options or modifications that can be made to accommodate your dietary needs.
What sides are popular at The Grill Peri Peri?
Our sides, such as curly chips, loaded chips, and chilli cheese nuggets, are particularly popular. Many customers also enjoy our mashed potatoes, rice, and hummus with pita as great complements to the main dishes.
Are there any must-try desserts at The Grill Peri Peri?
Yes! Our milkshakes, especially the Biscoff milkshake, are highly recommended by customers. They provide a perfect, sweet ending to any meal.
Is the food at The Grill Peri Peri spicy?
While many of our dishes are known for their spice, we offer varying spice levels to cater to all palates. You can choose from mild to extra hot, depending on your preference, and our team is happy to customise the spice level for you.
What should I try if I’m visiting The Grill Peri Peri for the first time?
For first-time visitors, we recommend trying our signature Peri Peri Chicken or the smash burgers, both of which are customer favourites. Pair them with a side of curly chips or loaded chips for a complete meal experience.
What flavours of drinks are available at The Grill Peri Peri?
We offer a variety of non-alcoholic beverages, including popular mocktails and Pacha drinks, which pair perfectly with our meals. Our milkshakes, especially the Biscoff milkshake, are also highly recommended for a refreshing treat.
Does The Grill Peri Peri have any unique or speciality menu items?
Yes, we have some speciality dishes that are unique to The Grill Peri Peri, such as the Tikka Tango pizza and our range of smash burgers. Be sure to ask about our seasonal specials when you visit, as we sometimes offer limited-time items.
How spicy is the Peri Peri Chicken?
Our Peri Peri Chicken comes in a range of spice levels to suit your preferences, from mild to extra hot. Whether you prefer a milder flavour or love the heat, we can adjust the spice to match your taste.
Does The Grill Peri Peri use fresh ingredients?
Yes, we are committed to using fresh, high-quality ingredients in all of our dishes. From our locally sourced produce to the freshest cuts of meat, we strive to deliver the best flavours to our customers.
Where can I get halal peri peri food in Cambridge?
You can enjoy halal peri peri chicken at The Grill Peri Peri Cambridge on Mill Road. The menu includes grilled chicken, burgers, wraps, wings, loaded rice, pizzas and sharing platters, with different spice levels to suit your taste.
Dining Experience
18 answers
What is the atmosphere like at The Grill Peri Peri?
Our restaurant offers a relaxed, welcoming atmosphere. Many customers enjoy the calm ambiance and friendly service, making it perfect for both casual dining and family outings.
Is there outdoor seating available?
Yes, we offer outdoor seating in our garden area, which is a favourite among customers during the summer months. It’s a peaceful spot for dining in the fresh air.
How is the customer service at The Grill Peri Peri?
We pride ourselves on delivering excellent customer service. Our staff is friendly, attentive, and always ready to assist with any needs. Many of our customers specifically mention how welcoming our team is.
What should I do if there’s an issue with my food or service?
We take customer feedback seriously. If you ever have a problem with your meal or service, please inform one of our staff members right away, and we will address it promptly to ensure your experience is a positive one.
Can I host a group event or celebration at The Grill Peri Peri?
Yes, our restaurant is ideal for group gatherings, birthdays, or family celebrations. We recommend contacting us in advance to arrange seating and any special requests for your event.
How is the hygiene and cleanliness at The Grill Peri Peri?
We take cleanliness very seriously. Our restaurant, including the dining area and toilets, is regularly cleaned and maintained to ensure a hygienic environment for our guests. Customers often praise the cleanliness of the space.
What is the seating capacity at The Grill Peri Peri?
We have a variety of seating options to accommodate small and large groups. Our indoor seating is cosy, while our outdoor garden seating provides a peaceful, airy experience for larger parties or summer dining.
Does The Grill Peri Peri play music in the restaurant?
Yes, we often play relaxing background music, including peaceful Islamic nasheeds, to create a calm and welcoming atmosphere. We aim to make your dining experience enjoyable and serene.
How does The Grill Peri Peri accommodate large groups?
We welcome large groups and families. To make your visit smoother, we recommend calling ahead if you're coming with a big party so we can arrange the seating and ensure you have the best experience possible.
What should I do if there is a long wait time at The Grill Peri Peri?
During peak hours, there may be a wait time for seating or food. We recommend making a reservation for busy times, or you can call ahead to check availability. If you experience a wait, our staff will keep you informed and ensure you're comfortable while waiting.
Can I make a special request for seating?
Yes, we’re happy to accommodate seating preferences when possible. Whether you prefer indoor or outdoor seating, let us know when you arrive or during your reservation, and we’ll do our best to meet your request.
Is The Grill Peri Peri suitable for a casual dining experience?
Yes, our restaurant is perfect for casual dining, whether you’re grabbing a quick bite or enjoying a relaxed meal with friends or family. The ambiance is laid-back, making it a great spot for all occasions.
How long is the typical wait time for a meal?
Wait times vary depending on how busy we are, but we aim to serve meals promptly. On average, you can expect your meal to arrive within 15-20 minutes of ordering during regular hours.
Does The Grill Peri Peri have any entertainment or activities for children?
While we don’t have specific entertainment for children, our family-friendly environment ensures kids feel welcome. Our menu includes kid-friendly options, and the relaxed atmosphere makes it a great place for families.
What should I do if I have special seating needs?
If you have any specific seating requirements, such as wheelchair access or extra space for strollers, please let us know in advance or upon arrival. We’ll do our best to accommodate your needs to ensure a comfortable dining experience.
Is there a halal restaurant with a shisha lounge in Cambridge?
Yes. The Grill Peri Peri Cambridge offers halal food together with a relaxed shisha lounge. It is a popular choice for people looking to enjoy a meal and spend time with friends in one place.
Is parking available near The Grill Peri Peri?
We do not have a private car park. Street parking and nearby public options are available around Mill Road, Cambridge — spaces can be limited at busy times. For the latest local parking advice, call us on 01223 300118 before you visit.
Where exactly are you located / nearest landmark?
The Grill Peri Peri is at 52 Mill Road, Petersfield, Cambridge, CB1 2AS, United Kingdom. We are on the well-known Mill Road shopping street in Cambridge — easy to find for collection or walk-in.
Promotions & Special Offers
5 answers
Are there any discounts or special deals available?
We offer a 10% discount to students with a valid ID. Additionally, we regularly have meal deals that offer great value, such as combo meals that include burgers, wings, and sides at discounted prices.
Does The Grill Peri Peri offer a loyalty programme or rewards for frequent customers?
Currently, we don’t have a formal loyalty programme, but we do offer frequent promotions and deals. We recommend following us on social media or visiting us regularly to stay updated on the latest offers.
Can I customise my meal at The Grill Peri Peri?
Yes, customisation is available for many of our dishes. Whether you want to adjust the spice level, swap sides, or remove specific ingredients, we are happy to accommodate your requests to ensure your meal is just the way you like it.
Does The Grill Peri Peri offer any seasonal or limited-time menu items?
From time to time, we introduce limited-time specials and seasonal dishes. Be sure to ask your server or check our social media for updates on any new menu items we’re offering.
Are there meal combos available at The Grill Peri Peri?
Yes, we offer several meal combos, such as the Grill Special, which includes two smash burgers, half a chicken, wings, two sides, and a 1L drink. These combo deals are a great way to enjoy a variety of our menu items at a discounted price.
Customer Service & Experience
10 answers
How can I provide feedback about my experience at The Grill Peri Peri?
We love hearing from our customers! You can provide feedback directly to our staff during your visit or leave a review on our social media pages or Google. Your feedback helps us continue to improve and offer the best experience possible.
Does The Grill Peri Peri have a children’s menu?
While we don’t have a specific children’s menu, we do offer a variety of options that kids love, such as smaller portions of our burgers, chicken strips, and chips. Our friendly staff can help guide you in choosing kid-friendly meals.
How does The Grill Peri Peri handle customer complaints?
We take customer complaints seriously and always aim to resolve any issues swiftly. If you experience any problems with your meal or service, please let us know right away. We’ll do our best to fix the issue and ensure you leave happy.
Does The Grill Peri Peri accept special requests for dietary restrictions?
Yes, we’re happy to accommodate dietary restrictions where possible. Please inform us of any allergies or dietary needs when ordering, and we’ll do our best to modify your meal accordingly.
What should I do if I have food allergies?
Please tell our staff about your allergy before you order, and contact the restaurant ahead if it is severe. We take care in the kitchen, but we cannot guarantee the absence of cross-contamination because prep areas and fryers may be shared. Chat and website info is guidance only — the kitchen must confirm on the day. If you are unsure, call us before placing your order.
How does The Grill Peri Peri ensure quality customer service?
Our team is dedicated to delivering excellent customer service. From greeting guests warmly to addressing any concerns promptly, we aim to create a positive experience for every visitor. If you ever have feedback, we’re always eager to hear it.
What should I do if my food doesn’t meet my expectations?
If your meal isn’t what you expected, please notify a member of our staff immediately. We’ll work to address the issue, whether it involves correcting your order or preparing a new dish, to ensure your satisfaction.
Does The Grill Peri Peri have options for large parties?
Yes, we welcome large parties and can accommodate them with advance notice. Whether it’s a family gathering, birthday, or other event, let us know ahead of time so we can make arrangements to ensure your group has a great experience.
What payment methods are accepted at The Grill Peri Peri?
We accept a variety of payment methods, including cash, credit/debit cards, and contactless payments. For delivery and takeaway, online payments can also be made through our ordering platform.
What should I do if I have a problem with my bill?
If there’s an issue with your bill, please bring it to our attention immediately. Our staff will review the bill with you and correct any discrepancies to ensure everything is accurate.
Takeaway, Delivery & Online Ordering
11 answers
How long does collection usually take?
Collection is typically ready in about 20 minutes once your order is confirmed, though busy periods can take a little longer. Ember AI or our team can share a live estimate when you order.
Does The Grill Peri Peri offer takeaway services?
Yes, we offer takeaway services. You can place your order by calling us directly or through our website. We’ll prepare your meal fresh, and you can collect it at your convenience.
Does The Grill Peri Peri offer delivery?
Yes, we provide delivery services within a certain radius. You can place an order via our website or through our delivery partners. Delivery times may vary based on demand, so it’s best to order early, especially during busy hours.
How do I pre-order for takeaway or delivery?
Pre-ordering is simple. You can either call us directly or use our online platform to place your order in advance. You can also select your preferred time for collection or delivery, ensuring your meal is ready when you need it.
What should I do if my delivery is delayed?
If your delivery is delayed, please contact us directly, and we’ll provide you with an update. We understand that timely delivery is important, and we’ll do our best to resolve any issues promptly.
How does The Grill Peri Peri handle large takeaway or delivery orders?
For large takeaway or delivery orders, we recommend placing your order in advance to give us enough time to prepare everything to perfection. Whether it’s for a family gathering or a small event, we’ll ensure your food is prepared fresh and delivered on time.
Does The Grill Peri Peri offer kerbside collection?
Currently, we don’t offer kerbside collection. However, you can easily place a takeaway order, and your meal will be ready for collection inside the restaurant at the designated time.
How do I place an online order at The Grill Peri Peri?
You can place an online order through our website or one of our delivery partners. Simply choose your items, select your delivery or collection time, and complete the payment process online.
Does The Grill Peri Peri offer contactless delivery?
Yes, we offer contactless delivery for your safety and convenience. Simply request it when placing your order, and our delivery driver will drop off your meal at your door without direct contact.
What areas does The Grill Peri Peri deliver to?
We deliver within a specific radius around the restaurant. Delivery availability may vary based on your location, so please check with us or our delivery partners to confirm if we can deliver to your address.
Can I schedule a delivery for a later time?
Yes, you can schedule a delivery for a later time through our online ordering system. Just select your preferred delivery time when placing your order, and we’ll make sure your food arrives fresh and on time.
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