Help centre

FAQs

Answers about our menu, dining, deals, delivery and more — straight from Mill Road.

FAQs
76 answers

Showing 76 answers

Menu And Food Quality

16 answers

What are the most popular dishes at The Grill Peri Peri?

Customer favourites include the Peri Peri Chicken, smash burgers, lamb chops, and wings. Our wings are known for being crispy and full of flavour, while the smash burgers are a standout for many.

What flavours of Peri Peri sauce are available?

Peri heat is Lemon & Herb, Mild, Hot and Extra Hot. Some dishes also have wrap or marinade flavours — pick yours on the item page when you order.

Can I customise the spice level of my food?

Yes, you can adjust the spice level of many dishes. We offer mild to extra hot levels of heat to cater to different tastes. Just let us know your preference when ordering.

Are there vegetarian options available?

Yes, we have a selection of vegetarian options such as our Halloumi burger and veggie burgers. We do not offer vegan items, as our sauces and mayonnaise contain egg.

How are the portion sizes at The Grill Peri Peri?

Our portion sizes are generous, as noted by many of our customers. Whether you’re ordering a main meal or a combo, you’ll find the portions sufficient for a satisfying meal.

Are the burgers and meals made fresh to order?

Yes, all our meals are made fresh to order. This ensures that every dish, whether it’s our smash burgers, grilled chicken, or sides, is prepared with the highest level of care and quality.

Does The Grill Peri Peri offer gluten-free options?

While we don't specifically advertise gluten-free items, some of our dishes may be suitable for gluten-free diets. We recommend asking our staff about gluten-free options or modifications that can be made to accommodate your dietary needs.

What sides are popular at The Grill Peri Peri?

Our sides, such as curly chips, loaded chips, and chilli cheese nuggets, are particularly popular. Many customers also enjoy our mashed potatoes, rice, and hummus with pita as great complements to the main dishes.

Are there any must-try desserts at The Grill Peri Peri?

Yes! Our milkshakes, especially the Biscoff milkshake, are highly recommended by customers. They provide a perfect, sweet ending to any meal.

Is the food at The Grill Peri Peri spicy?

While many of our dishes are known for their spice, we offer varying spice levels to cater to all palates. You can choose from mild to extra hot, depending on your preference, and our team is happy to customise the spice level for you.

What should I try if I’m visiting The Grill Peri Peri for the first time?

For first-time visitors, we recommend trying our signature Peri Peri Chicken or the smash burgers, both of which are customer favourites. Pair them with a side of curly chips or loaded chips for a complete meal experience.

What flavours of drinks are available at The Grill Peri Peri?

We offer a variety of non-alcoholic beverages, including popular mocktails and Pacha drinks, which pair perfectly with our meals. Our milkshakes, especially the Biscoff milkshake, are also highly recommended for a refreshing treat.

Does The Grill Peri Peri have any unique or speciality menu items?

Yes, we have some speciality dishes that are unique to The Grill Peri Peri, such as the Tikka Tango pizza and our range of smash burgers. Be sure to ask about our seasonal specials when you visit, as we sometimes offer limited-time items.

How spicy is the Peri Peri Chicken?

Our Peri Peri Chicken comes in a range of spice levels to suit your preferences, from mild to extra hot. Whether you prefer a milder flavour or love the heat, we can adjust the spice to match your taste.

Does The Grill Peri Peri use fresh ingredients?

Yes, we are committed to using fresh, high-quality ingredients in all of our dishes. From our locally sourced produce to the freshest cuts of meat, we strive to deliver the best flavours to our customers.

Where can I get halal peri peri food in Cambridge?

You can enjoy halal peri peri chicken at The Grill Peri Peri Cambridge on Mill Road. The menu includes grilled chicken, burgers, wraps, wings, loaded rice, pizzas and sharing platters, with different spice levels to suit your taste.

Dining Experience

18 answers

What is the atmosphere like at The Grill Peri Peri?

Our restaurant is casual and family-friendly — a relaxed spot that works well for groups, families, and college students. Friendly service and a welcoming vibe, whether you are grabbing a quick bite or sitting in for a meal.

Is there outdoor seating available?

Yes. We have indoor seating, counter service, and an outdoor garden seating area. The garden is especially popular in warmer months.

Is parking available near The Grill Peri Peri?

There is no free car park. Nearby side streets are pay and display until 5pm, and free after 5pm — not on Mill Road.

How is the customer service at The Grill Peri Peri?

We pride ourselves on delivering excellent customer service. Our staff is friendly, attentive, and always ready to assist with any needs. Many of our customers specifically mention how welcoming our team is.

What should I do if there’s an issue with my food or service?

We take customer feedback seriously. If you ever have a problem with your meal or service, please inform one of our staff members right away, and we will address it promptly to ensure your experience is a positive one.

Can I host a group event or celebration at The Grill Peri Peri?

Yes, our restaurant is ideal for group gatherings, birthdays, or family celebrations. We recommend contacting us in advance to arrange seating and any special requests for your event.

How is the hygiene and cleanliness at The Grill Peri Peri?

We take cleanliness very seriously. Our restaurant, including the dining area and toilets, is regularly cleaned and maintained to ensure a hygienic environment for our guests. Customers often praise the cleanliness of the space.

What is the seating capacity at The Grill Peri Peri?

We have indoor seating and an outdoor garden area, plus counter service, so we can welcome small groups and larger parties. For a big group, book a table in advance or call ahead so we can arrange seating.

Does The Grill Peri Peri play music in the restaurant?

Yes, we often play relaxing background music, including peaceful Islamic nasheeds, to create a calm and welcoming atmosphere. We aim to make your dining experience enjoyable and serene.

How does The Grill Peri Peri accommodate large groups?

We welcome large groups and families. To make your visit smoother, we recommend calling ahead if you're coming with a big party so we can arrange the seating and ensure you have the best experience possible.

What should I do if there is a long wait time at The Grill Peri Peri?

During peak hours, there may be a wait time for seating or food. We recommend making a reservation for busy times, or you can call ahead to check availability. If you experience a wait, our staff will keep you informed and ensure you're comfortable while waiting.

Can I make a special request for seating?

Yes, we’re happy to accommodate seating preferences when possible. Whether you prefer indoor or outdoor seating, let us know when you arrive or during your reservation, and we’ll do our best to meet your request.

Is The Grill Peri Peri suitable for a casual dining experience?

Yes — we are a casual, family-friendly restaurant. Dine in, order at the counter, collect takeaway, or get delivery (including no-contact delivery if you ask). Good for groups and college students as well as families.

How long is the typical wait time for a meal?

Collection from Mill Road is usually ready in about 20 minutes. Dine-in can take a little longer at peak times — staff will keep you updated.

Does The Grill Peri Peri have any entertainment or activities for children?

We do not have a play area or kids’ entertainment, but we are family-friendly: dedicated kids’ menu, high chairs, and baby changing tables on site. The atmosphere is casual and relaxed for families.

What should I do if I have special seating needs?

Yes — the entrance is wheelchair-accessible. If you need extra space for a wheelchair, stroller, or a specific table, tell us when you book or when you arrive and we will help.

Is there a halal restaurant with a shisha lounge in Cambridge?

Yes. The Grill Peri Peri Cambridge offers halal food together with a relaxed shisha lounge. It is a popular choice for people looking to enjoy a meal and spend time with friends in one place.

Where exactly are you located / nearest landmark?

The Grill Peri Peri is at 52 Mill Road, Petersfield, Cambridge, CB1 2AS, United Kingdom. We are on the well-known Mill Road shopping street in Cambridge — easy to find for collection or walk-in.

Promotions & Special Offers

5 answers

Are there any discounts or special deals available?

We offer a 10% discount to students with a valid ID. Additionally, we regularly have meal deals that offer great value, such as combo meals that include burgers, wings, and sides at discounted prices.

Does The Grill Peri Peri offer a loyalty programme or rewards for frequent customers?

Yes. Order direct to unlock Classic, Gold and Platinum SuperCards — or buy a card. Collect digital stamps on qualifying visits too. Check SuperCard progress in My Account → Rewards.

Can I customise my meal at The Grill Peri Peri?

Yes, customisation is available for many of our dishes. Whether you want to adjust the spice level, swap sides, or remove specific ingredients, we are happy to accommodate your requests to ensure your meal is just the way you like it.

Does The Grill Peri Peri offer any seasonal or limited-time menu items?

From time to time, we introduce limited-time specials and seasonal dishes. Be sure to ask your server or check our social media for updates on any new menu items we’re offering.

Are there meal combos available at The Grill Peri Peri?

Yes, we offer several meal combos, such as the Grill Special, which includes two smash burgers, half a chicken, wings, two sides, and a 1L drink. These combo deals are a great way to enjoy a variety of our menu items at a discounted price.

Customer Service & Experience

10 answers

How can I provide feedback about my experience at The Grill Peri Peri?

We love hearing from you! Easiest on our website: sign in, tap your profile icon, open My Orders, then Track order on that order — at the bottom use Rate your visit to leave stars and comments (once the order is complete). You can also tell our staff in person, leave a Google review, or share feedback in chat with Ember.

Does The Grill Peri Peri have a children’s menu?

Yes — we have a dedicated kids’ menu. High chairs and baby changing tables are available on site. If you need help picking something, just ask staff.

How does The Grill Peri Peri handle customer complaints?

We take customer complaints seriously and always aim to resolve any issues swiftly. If you experience any problems with your meal or service, please let us know right away. We’ll do our best to fix the issue and ensure you leave happy.

Does The Grill Peri Peri accept special requests for dietary restrictions?

Yes, we’re happy to accommodate dietary restrictions where possible. Please inform us of any allergies or dietary needs when ordering, and we’ll do our best to modify your meal accordingly.

What should I do if I have food allergies?

If you have any food allergies, please inform our staff when placing your order. We’ll take extra care to avoid cross-contamination and ensure your meal meets your requirements.

How does The Grill Peri Peri ensure quality customer service?

Our team is dedicated to delivering excellent customer service. From greeting guests warmly to addressing any concerns promptly, we aim to create a positive experience for every visitor. If you ever have feedback, we’re always eager to hear it.

What should I do if my food doesn’t meet my expectations?

If your meal isn’t what you expected, please notify a member of our staff immediately. We’ll work to address the issue, whether it involves correcting your order or preparing a new dish, to ensure your satisfaction.

Does The Grill Peri Peri have options for large parties?

Yes, we welcome large parties and can accommodate them with advance notice. Whether it’s a family gathering, birthday, or other event, let us know ahead of time so we can make arrangements to ensure your group has a great experience.

What payment methods are accepted at The Grill Peri Peri?

We accept credit cards, debit cards, and contactless NFC payments including Apple Pay and Google Pay. Cash is also accepted in store. Online collection and delivery orders can be paid by card or wallet at checkout.

What should I do if I have a problem with my bill?

If there’s an issue with your bill, please bring it to our attention immediately. Our staff will review the bill with you and correct any discrepancies to ensure everything is accurate.

Takeaway, Delivery & Online Ordering

11 answers

How long does collection usually take?

Collection is typically ready in about 20 minutes once your order is confirmed, though busy periods can take a little longer. Ember AI or our team can share a live estimate when you order.

Does The Grill Peri Peri offer takeaway services?

Yes, we offer takeaway services. You can place your order by calling us directly or through our website. We’ll prepare your meal fresh, and you can collect it at your convenience.

Does The Grill Peri Peri offer delivery?

Yes. We deliver CB1–CB28: CB1–CB20 £2.49, CB21–CB28 £7.00, free over £30 when you order on this site. Collection from Mill Road is usually ready in about 20 minutes.

How do I pre-order for takeaway or delivery?

Pre-ordering is simple. You can either call us directly or use our online platform to place your order in advance. You can also select your preferred time for collection or delivery, ensuring your meal is ready when you need it.

What should I do if my delivery is delayed?

If your delivery is delayed, please contact us directly, and we’ll provide you with an update. We understand that timely delivery is important, and we’ll do our best to resolve any issues promptly.

How does The Grill Peri Peri handle large takeaway or delivery orders?

For large takeaway or delivery orders, we recommend placing your order in advance to give us enough time to prepare everything to perfection. Whether it’s for a family gathering or a small event, we’ll ensure your food is prepared fresh and delivered on time.

Does The Grill Peri Peri offer kerbside collection?

Currently, we don’t offer kerbside collection. However, you can easily place a takeaway order, and your meal will be ready for collection inside the restaurant at the designated time.

How do I place an online order at The Grill Peri Peri?

Order on this website — it is 10% cheaper than the apps. We deliver CB1–CB28: CB1–CB20 £2.49, CB21–CB28 £7.00, free over £30. Choose collection or delivery at checkout. Apps are listed on Contact if you need them.

Does The Grill Peri Peri offer contactless delivery?

Yes, we offer contactless delivery for your safety and convenience. Simply request it when placing your order, and our delivery driver will drop off your meal at your door without direct contact.

What areas does The Grill Peri Peri deliver to?

We deliver CB1–CB28: CB1–CB20 £2.49, CB21–CB28 £7.00, free over £30 when you order on this site. Enter your postcode at checkout to confirm. Collection from 52 Mill Road, CB1 2AS.

Can I schedule a delivery for a later time?

Yes, you can schedule a delivery for a later time through our online ordering system. Just select your preferred delivery time when placing your order, and we’ll make sure your food arrives fresh and on time.

Amenities & Facilities

16 answers

Do you have Wi-Fi?

Yes — free Wi-Fi is available for all guests. Ask staff for the password when you arrive.

Do you have customer toilets?

Yes — onsite customer restrooms are available.

Is the entrance wheelchair accessible?

Yes — the entrance is wheelchair-accessible. Let us know if you need extra space or help when you arrive or when you book.

Do you have high chairs?

Yes — high chairs are available for little ones. Baby changing tables are also on site.

Do you have baby changing facilities?

Yes — baby changing tables are available on site, along with high chairs and a dedicated kids’ menu.

Can I dine in, or is it collection and delivery only?

You can dine in — we have indoor seating, counter service, and an outdoor garden area. We also offer takeaway collection, delivery, and no-contact delivery if you request it. Online chat orders are collection or delivery; for a table, walk in or book ahead.

Can I book a table in advance?

Yes — we accept table reservations in advance. Book on our website or ask Ember to take your booking (name, date, time, party size).

Do you offer catering for events?

Yes — event catering is available, from a business lunch to larger celebrations. Ask us about catering, or use the catering page on our website.

Do you offer free water refills?

Yes — free water refills are a dine-in perk. Just ask staff. Other perks when you sit in: coffee, small plates, healthier options, late-night food until 11:30 PM, and happy hour food specials plus meal deals.

Do you serve coffee?

Yes — we serve coffee, alongside our other drinks. Ask staff or check the drinks list on the menu.

Do you have small plates or lighter dishes?

Yes — we have small plates and sides that work as lighter dishes or for sharing. Check the menu or ask Ember to suggest a few.

Do you have healthy options?

Yes — we have healthier options on the menu, including grilled dishes and a range of vegetarian choices. Ask us to point them out.

Do you serve late-night food?

Yes — we serve late-night food. We are open until 11:30 PM every day (doors open at 11:30 AM).

Do you have happy hour specials?

Yes — we offer happy hour food specials, plus our regular meal deals. Ask staff or check today’s menu for what is on.

Is your food halal? Do you have vegetarian dishes?

Yes — we are a fully halal restaurant, and we also have a good range of vegetarian dishes (for example halloumi and veggie burgers). We do not offer vegan items, as our sauces and mayonnaise contain egg.

Do you have any perks like free water refills?

Yes — dine-in perks include free water refills, coffee, small plates, healthier options, late-night food until 11:30 PM, and happy hour food specials plus meal deals. Ask staff what is on today.

Still stuck?

We’re happy to help

Message the Mill Road team or browse the menu while you decide.